desire to maintain a “get it mentality, a “want it” attitude, and the “capacity” to learn and grow professionally and personally. That
is “why we smile!
• We go above and beyond with every detail to create a GOLDEN EXPERIENCE!
• We believe in nurturing a culture that provides WOW! CUSTOMER SERVICE.
• We do the right things, make the right decisions, and treat people with INTEGRITY, COMPASSION, and TRUST.
• We meet and exceed expectations, so you see EXTRAORDINARY RESULTS.
• We make a big deal about life’s accomplishments by remembering to CELEBRATE!
kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will
make you smile too!
Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash
management, customer service, retail and vending department, private party operations and workplace employee activities.
• Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
• Manages the school’s staff to ensure high productivity, excellent performance and positive employee satisfaction to ensure
satisfaction
• Trains and oversees the aquatics department to provide superior swim instruction to the students.
• Schedules staff and manages payroll
• Works with staff on class scheduling, student progress, customer service, and employee performance & training.
• Directs and oversees the implementation of the Emergency Action Plan and all safety procedures for the facility and trains staff
• Maintains current certifications and stays up-to-date professionally on the aquatics and management field
• Advances through cross-training in multiple roles and substitutes when necessary
• Acts as a GSS “ambassador” to provide a Golden Experience to our students, families, and team members.
Job Qualifications and Skills
• Ability to work with children
• Prior related leadership and teaching experience is preferred (supervisory roles)
• Problem solver and creative thinking skills to identify and resolve challenges that students encounter
• Excellent communication and organizational skills
• Must pass background examinations prior to training
If you, or if you know of someone who desires to work for a place where you can make a difference.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
(if you already have a resume on Indeed)