Pool Operations Specialist
Full Time • Fitchburg
Responsive recruiter
Share the FUN-damentals of Water Safety!
Opportunity is swimming your way! We are looking for a new team member for our Goldfish Swim School in Fitchburg. Are you a leader? Do you love kids? Are you motivated by teaching others and helping your community? If your answers are "YES!," this role is made for you! We are looking for an enthusiastic leader to help lead our team. This individual must have great communication skills, be willing to spend time in the pool and have a strong desire to bring water safety to families across our community.
See what the team has to say about working at Goldfish Swim School!
Benefits:
- Leadership roles
- Flexible hours
- Great pay
- Valuable work experience
- Increased social opportunities
- Future references/referrals
Requirements:
- Ability to work with children
- Excellent interpersonal communication and organizational skills
- Minimum 1 year Aquatic and leadership experience
Job Position: Pool Operations Specialist
Reports To: General Manager, Assistant General Manager
FLSA Status: Non-Exempt
Summary: Supports the quality and success of pool operations including the support with on Deck Team,, Golden Teachers and Swim Instructors, as well as maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices. Routine general Mechanical Room maintenance.
Duties and Responsibilities:
- Provides leadership, constructive feedback, and accountability to Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum.
- Establishes relationships and assists in training all new employees.
- Works with the managers to establish training milestones.
- Conduct periodic evaluations of Instructors and Deck Teachers and assist in creating developmental goals.
- Rotate throughout classes in the water at least one shift a week to ensure quality standards are being met.
- Acts as a Substitute Instructor, Lifeguard, or Deck Teacher when necessary.
- Assists Management in conducting workshops and in-service training.
- Contributes to monthly meetings with the Deck Supervisors and Management to determine items to address in workshops and in-services.
- Assists as necessary in audits of Class Rosters, Training Logs, Pump Room Checklists, Cleaning Checklists and the Visual Scheduler.
- Acts as a GSS “ambassador” to ensure customer satisfaction.
- Engages in proactive interactions with parents/guardians to discuss student progress.
- Gains a high level of knowledge and experience in the GSS pool operations necessary to
- maintain a safe and sanitary swim environment.
- Troubleshoot the mechanical room as necessary.
- Fulfills other duties or responsibilities as assigned by the Employer.
Education/Experience: High school diploma or GED is preferred. One or more years as a swim instructor is required. Relevant experience as a youth sports instructor/coach, camp counselor and/or teacher may be considered in lieu of swim instruction.
Certificates and Licenses: CPR/AED, First Aid Certifications and Ellis & Assoicates Lifeguarding certifications required. Certification will be provided upon hire at no cost.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Compensation: $16.00 - $20.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!