Assistant General Manager
Winter Garden
Assistant General Manager
Full Time • Winter Garden
Responsive recruiter
Benefits:
- 401(k) matching
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
- Health insurance
We have a mission to teach kids how to swim and be safer in and around the water, while making their experience GOLDEN! Are you looking for a great job where the work is actually fun? Do you want to work somewhere you can make a difference? Check out Goldfish Swim School!
We're looking for an experienced leader who can drive our business to the next level. Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
A successful candidate possesses the following characteristics:
- Loves leadership and all of the challenges and triumphs that come with
- Has a keen eye for detail
- Is or can become passionate about the mission of teaching kids to swim and be safe around the water
- Has strong operational experience
- Understands the importance of building strong relationships
- Has some grass roots marketing experience
- Comfortable with on the spot problem solving in stressful situations
- Ability to quickly pivot or regroup when things don’t go as planned
Benefits:
- Competitive pay
- Paid Vacation
- Bonus Structure
- Positive Work Environment
- Retirement Contribution
Requirements:
- Ability to work with children
- Some evenings until 8pm (~2/week) and one weekend day per week (5 hour shift, done by 2pm)
- 1+ Years of people management experience
- Excellent interpersonal communication and organizational skills
- Must pass background examinations (included with training)
Duties and Responsibilities:
- Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
- Manages the staff to ensure high productivity, excellent performance and positive employee satisfaction.
- Onboarding: trains and oversees new staff to provide superior swim instruction and golden customer service to the students and families of GSS.
- Provides sales and marketing training to all qualified sales staff to better promote the program.
- Gains knowledge and experience with all technology programs to achieve a high level of competence to assist with booking, scheduling, reporting, and all administrative functions.
- Gains a high level of knowledge and experience in the GSS pool operations to ensure understanding and satisfaction of Goldfish members.
- Gains a high level of knowledge and experience in the GSS pump room operations necessary to maintain a safe and sanitary swim environment and troubleshoot as necessary.
- Believes in developing from within: actively seeks to coach and develop employees and believes in developing from within.
- Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.
- Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
- Fulfills other duties and responsibilities as assigned by the Employer.
Education/Experience:
- One or more years management experience required.
- High school diploma or GED is required.
- Bachelor’s degree or higher preferred.
- Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider preferred.
- Two or more years as a swimming instructor preferred.
Certificates and Licenses:
Maintains active Lifeguard, CPR/AED and first Aid certification. NOT required when applying, but must be willing to achieve certification(s) in the first 60 days of employment. Certified Pool Operator certification and Lifeguard Instructor certification highly recommended.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
Compensation: $45,000.00 - $50,000.00 per year
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!