Pool Supervisor
Full Time • North Attleboro
Responsive recruiter
Benefits:
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
POSITION DESCRIPTION
Title: Pool Operations Coordinator (POC)
Reports To: Assistant General Manager
FLSA Status: Non-exempt
Direct Reports: Deck Supervisors
Job Summary:
- Oversee the quality and success of all pool and swim lesson operations:
- Maintain expert-level knowledge of the Goldfish Swim School curriculum
- Manage Deck Supervisors, Swim Instructors and all other on-deck staff
- Deliver excellent swim lesson experiences based on the GSS curriculum and strong communications with students and parents/guardians
- Facilitate excellent shift flow (huddles, teacher rotation, etc.) and sub when needed
- Maintain the pool environment and ensure compliance with our operational standards (roster management, cleaning checklists, etc)
- Monitor proper class placements and adjust class capacity to optimize efficiencies
- Develop staff through onboarding and ongoing training, holding them to high standards and improving their performance
- Act as a GSS “ambassador” to ensure a WOW customer experience and Make People Happy!
- Live our core values as well as our leadership philosophies and practices
Desired Skills & Abilities:
- Positive, outgoing personality / a team player in a collaborative environment
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Experience with G-Suite preferred (Docs, Sheets, Forms, Slides, etc)
- Able to problem solve in a fast-paced environment with competing deadlines and multiple projects
- Willingness to take direction and feedback in an effort to grow and improve
- Able to open/close facility
Education/Experience:
- High school diploma or GED required.
- 2+ years as a swim instructor preferred
- Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred
Certificates & Licenses: CPR/AED, First Aid and Ellis Lifeguarding certifications required. Certified Pool Operator (CPO) certification required. Training will be provided.
Work Environment: The employee will be regularly exposed to heat and humidity. Noise level is usually moderate. Minimum required availability: 4 days per week including 2 week nights and 1 weekend day.
Compensation: $20.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!