Assistant General Manager
Lexington
Assistant General Manager
Full Time • Lexington
Responsive recruiter
Benefits:
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Training & development
We are looking to hire an Assistant General Manager to start July 7, 2026
Job Title: Assistant General Manager
Job Title: Assistant General Manager
Reports to: General Manager
FLSA Status: Exempt - Full-time 40+ hours per week
Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.
Our Mission:
To teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN!
Our Mission:
To teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN!
We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work!
We desire to maintain a “get it" mentality, a “want it” attitude and the capacity to learn and grow professionally and personally! If this mission sounds like something you can get behind, we want to hear from you!
We desire to maintain a “get it" mentality, a “want it” attitude and the capacity to learn and grow professionally and personally! If this mission sounds like something you can get behind, we want to hear from you!
Duties and Responsibilities:
Assists the General Manager in all the following areas:
1. Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures.
2. Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
3. Trains and manages the aquatics department (wet side) to provide superior swim instruction to the students of GSS.
4. Interacts with Deck Supervisors on issues related to class scheduling, student progress, customer service and employee performance and training.
5. Provides sales and marketing training for all qualified sales staff.
6. Retail and vending department management; inventory control, ensure a proper mix of products and pricing is achieved.
7. Trains and continued oversight for private party staff to ensure that the GSS standard operating procedures are being maintained.
8. Gains knowledge and experience of scheduling software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
9. Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swimming environment.
10. Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.
11. Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP.
12. Maintains current certifications and stays up-to-date professionally in the aquatics and management field.
13. Schedules staff and manages call out scheduling.
14. Special event promotion and marketing of the Goldfish brand.
15. Frequent collaboration with Regional and General Manager in partnerships, influencer packages, marketing, social media, community brand awareness, quality control, safety protocols, staff training, programming, sales, services and operations across all SC schools.
16. Ability to work a flexible schedule that includes weekdays, evenings, and weekends.
Assists the General Manager in all the following areas:
1. Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures.
2. Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
3. Trains and manages the aquatics department (wet side) to provide superior swim instruction to the students of GSS.
4. Interacts with Deck Supervisors on issues related to class scheduling, student progress, customer service and employee performance and training.
5. Provides sales and marketing training for all qualified sales staff.
6. Retail and vending department management; inventory control, ensure a proper mix of products and pricing is achieved.
7. Trains and continued oversight for private party staff to ensure that the GSS standard operating procedures are being maintained.
8. Gains knowledge and experience of scheduling software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
9. Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swimming environment.
10. Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.
11. Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP.
12. Maintains current certifications and stays up-to-date professionally in the aquatics and management field.
13. Schedules staff and manages call out scheduling.
14. Special event promotion and marketing of the Goldfish brand.
15. Frequent collaboration with Regional and General Manager in partnerships, influencer packages, marketing, social media, community brand awareness, quality control, safety protocols, staff training, programming, sales, services and operations across all SC schools.
16. Ability to work a flexible schedule that includes weekdays, evenings, and weekends.
Education/Experience:
High school diploma or GED required. Bachelor’s degree in hospitality, recreation, business administration, communications or equivalent is desired. Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred. At least 2 years+ management experience preferred.
High school diploma or GED required. Bachelor’s degree in hospitality, recreation, business administration, communications or equivalent is desired. Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred. At least 2 years+ management experience preferred.
Certificates and Licenses:
Lifeguard, CPR/AED and First Aid certifications required. We will train within 90 days of employment.
Lifeguard, CPR/AED and First Aid certifications required. We will train within 90 days of employment.
Work Environment:
While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
Compensation: $38,000.00 - $42,500.00 per year
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!