Assistant General Manager
Full Time • Santa Ana
Benefits:
- Paid Training
- Employee discounts
- Flexible schedule
Job Type: Full-time
FLSA Status: Non-Exempt
FLSA Status: Non-Exempt
Schedule: Includes weekday and weekend shifts
Work Location: In person.
Work Location: In person.
Why Join Us?
When you walk into Goldfish Swim School, it’s not just the bright colors, tropical vibes, and happy kids that stand out—it’s the energy. There’s a real sense of purpose. We’re not just teaching kids to swim; we’re changing lives, building confidence, and creating a culture where people love to work.
When you walk into Goldfish Swim School, it’s not just the bright colors, tropical vibes, and happy kids that stand out—it’s the energy. There’s a real sense of purpose. We’re not just teaching kids to swim; we’re changing lives, building confidence, and creating a culture where people love to work.
As an Assistant General Manager, you’ll play a key leadership role in helping our school operate smoothly and successfully while making an impact on both kids and your team.
Perks & Benefits
- Competitive pay
- Supportive, team-oriented environment
- Leadership growth opportunities
- Paid training
- Flexible scheduling
- The chance to make a real difference—every single day
Your Role: Assistant General Manager
You’ll oversee the day-to-day operations of the swim school, making sure everything runs safely, smoothly, and up to Goldfish standards. You’ll lead staff, support families, and keep the facility operating at a high level while fostering a fun and positive workplace culture.
You’ll oversee the day-to-day operations of the swim school, making sure everything runs safely, smoothly, and up to Goldfish standards. You’ll lead staff, support families, and keep the facility operating at a high level while fostering a fun and positive workplace culture.
Key Responsibilities
- Oversee daily school operations according to Goldfish Swim School’s Standard Operating Procedures
- Support the General Manager and department managers with class scheduling, student progress tracking, and customer service
- Lead and manage the team to ensure high performance, team morale, and exceptional service
- Assist in recruiting, training, and mentoring new staff
- Maintain a high standard of swim instruction and staff preparedness
- Plan and lead staff events and employee engagement activities
- Support sales and marketing initiatives
- Help manage retail and vending areas, including inventory and pricing decisions
- Troubleshoot and maintain pool operations, ensuring safety and cleanliness standards are met
- Train and implement emergency procedures and oversee the Emergency Action Plan
- Maintain current certifications and stay up to date on industry best practices
Qualifications
- High school diploma or GED required. Bachelors degree or higher preferred
- 2+ years of experience in a management/supervisory position required.
- Experience as either a certified lifeguard, swim instructor, youth sports coach, camp counselor, or childcare provider required
- Lifeguard, CPR, First Aid, AED, and Certified Pool Operator (CPO) certifications or willingness to obtain required.
- Bilingual (English/Spanish) a plus but not required.
- Enthusiastic, positive, and committed to creating a safe, engaging learning environment
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
Tropical Vibes & Impacting Lives
When you join Goldfish, you become part of something meaningful. You’re shaping lives, building skills, and creating joyful experiences for children and their families. You'll also develop as a leader and grow your career in a company that invests in you.
When you join Goldfish, you become part of something meaningful. You’re shaping lives, building skills, and creating joyful experiences for children and their families. You'll also develop as a leader and grow your career in a company that invests in you.
Apply today and make a splash—at work, in your community, and in your future.
Compensation: $25.00 - $27.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!