Membership Sales Specialist
Part Time • New Rochelle
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Employee discounts
- Opportunity for advancement
Are you a sales-driven professional with a knack for connecting with people over the phone and through digital communication? Goldfish Swim School is seeking a dedicated Sales Center Representative to join our team! Based in-school but working behind the scenes, you will play a key role in growing memberships for our locations in New Rochelle, Yorktown Heights, and Yonkers.
Position Overview:
As a Sales Center Representative, you will operate from our office within the school, focusing on managing calls, text messages, and leads. You’ll handle inquiries and drive enrollments, ensuring families receive exceptional service while contributing to the success of multiple locations. This role is not front-facing, allowing you to concentrate on sales efforts and lead management.
Key Responsibilities:
- Inbound & Outbound Communication: Respond promptly and professionally to phone calls, text messages, and online inquiries.
- Lead Conversion: Convert inquiries and trial lessons into memberships by effectively communicating the value of our swim programs.
- Follow-Up: Maintain consistent follow-up with leads to ensure high conversion rates.
- Regional Coordination: Manage and track leads across three locations: New Rochelle, Yorktown Heights, and Yonkers.
- CRM Management: Accurately record all interactions and progress in the CRM system.
- Sales Performance: Meet and exceed individual and team sales goals.
Qualifications:
- Proven sales experience, ideally in a membership-driven environment.
- Excellent communication skills, both written and verbal, with a professional and personable demeanor.
- Highly organized with strong time-management skills to handle multiple tasks effectively.
- Proficiency with CRM tools and digital communication platforms.
- Self-motivated and goal-oriented, with a passion for achieving results.
- Familiarity with customer service in a family-focused setting is a plus.
What We Offer:
- Opportunities for career growth within a supportive team environment.
- A chance to make a difference by helping families prioritize water safety and fun.
- Employee perks, including discounts on swim lessons and Goldfish merchandise.
About Us:
Goldfish Swim School is a premier swim school dedicated to teaching children essential water safety skills in a safe, fun, and friendly environment. Our team is passionate about making a difference in our communities, and we’re looking for team members who share our enthusiasm.
Why Choose Goldfish Swim Schools?
At Goldfish Swim Schools, we're not just about teaching swim lessons; we're about creating a supportive and welcoming environment for our team members. We are committed to your growth and success, fostering a workplace built on integrity, compassion, and trust. Watch our video to get a glimpse of what makes us special:
Watch Video: https://youtu.be/TZTVvr5AgIA
Compensation: $17.00 - $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!