Payroll & Benefits Specialist
Full Time • BHB Operations
Location: Northville MI
Reports To: Director of HR
Employment Type: Full-Time
About Us: We are a fast-growing, multi-unit franchise ownership group operating over 30 Goldfish Swim School locations across the country. Our mission is to create safe, fun, and effective swim instruction for children, backed by a passionate team of professionals who value excellence, consistency, and community. As we continue to scale, we’re looking to strengthen our corporate support team to keep up with our growth—and that’s where you come in.
Position Summary: We are seeking an experienced Payroll & Benefits Specialist to join our corporate team. This person will be responsible for the accurate and timely processing of payroll across all franchise locations using Paychex Flex, managing related payroll reporting, and assisting in benefits administration. The ideal candidate will be detail-oriented, highly organized, and experienced in multi-state payroll processing with a working knowledge of HR/payroll compliance standards.
Key Responsibilities
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Payroll Processing:
- Process bi-weekly payroll for 1,000+ employees across 30+ locations using Paychex Flex.
- Ensure compliance with federal, state, and local payroll tax regulations.
- Review timesheets, PTO, bonuses, and deductions for accuracy.
- Maintain employee records and payroll data integrity.
- Reconcile payroll reports and general ledger entries as needed.
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Payroll Compliance & Auditing:
- Stay current on multi-state payroll laws and ensure compliance across all locations.
- Assist with audits and regulatory filings (e.g., W-2s, 941s, etc.).
- Create and maintain payroll SOPs to standardize processes.
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Benefits Administration:
- Assist with employee benefits programs including health, dental, vision, 401(k), and other voluntary plans.
- Coordinate benefit enrollments, changes, and terminations.
- Respond to employee inquiries regarding benefits, payroll, and policies.
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Reporting & Analysis:
- Prepare payroll and headcount reports for finance and HR leadership.
- Identify trends or discrepancies and recommend process improvements.
- Partner with location managers to resolve payroll issues promptly.
Qualifications
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Required:
- 3+ years of payroll processing experience, including multi-location and multi-state environments.
Hands-on experience with Paychex Flex - Strong understanding of payroll regulations, taxes, and wage and hour laws.
Experience handling confidential information with discretion.
Proficient in Microsoft Excel and reporting tools.
- 3+ years of payroll processing experience, including multi-location and multi-state environments.
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Preferred:
- Experience in a franchise, hospitality, or multi-unit business environment.
- Familiarity with benefits administration and open enrollment processes.
- Knowledge of ACA, FMLA, COBRA, and other compliance regulations.
Attributes for Success
- Highly organized with strong attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage competing priorities.
- A “roll up your sleeves” mentality—comfortable in a growing, fast-paced environment.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Supportive team culture within a mission-driven organization.
- The chance to make a meaningful impact at scale.
Compensation: $70,000.00 - $80,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!