Job Title: Onboarding Specialist

Reports to: HR Coordinator

FLSA Status: Full Time

Position Overview: As an onboarding coordinator for Goldfish Swim School, your role is pivotal in ensuring new hires have an engaging and smooth transition into our dynamic environment. You'll orchestrate the onboarding process, from paperwork to introductions, making sure each newcomer feels welcomed and equipped for success. Your responsibilities include onboarding activities, coordinating and hosting orientations, and fostering a vibrant company culture. By being the bridge between new hires and our workplace core values, you'll contribute to a positive and inclusive atmosphere where everyone can thrive and be set up for a successful career with Goldfish Swim School.

Key Responsibilities:

Managing Onboarding Documentation: Oversee the completion of new hire paperwork, including employment contracts, tax forms, and company policies. Ensure all documentation is accurate, organized, and compliant with regulatory requirements.
Building Relationships: Serve as a point of contact for new hires, addressing any questions or concerns they may have during the onboarding process. Foster positive relationships with colleagues and managers to facilitate smooth integration into the team.
Facilitating Orientation Sessions: Conduct orientation sessions to familiarize new hires with company policies, procedures, and expectations. Provide information on benefits, perks, and resources available to employees.
Coordinating Training: Coordinate training sessions for new hires, ensuring they receive the necessary skills and knowledge to excel in their roles. Collaborate with department managers to schedule and organize job-specific training sessions.
Evaluating Onboarding Effectiveness: Collect feedback from new hires and stakeholders to assess the effectiveness of the onboarding process. Identify areas for improvement and implement changes to enhance the onboarding experience.
Promoting Company Culture: Promote the company's values, mission, and culture throughout the onboarding process. Organize team-building activities, social events, and initiatives that encourage camaraderie and collaboration among employees.
Maintaining Onboarding Resources: Keep onboarding materials, resources, and training materials up to date and accessible to new hires. Develop and maintain onboarding manuals, checklists, and online resources for easy reference.
Supporting Diversity and Inclusion: Ensure that the onboarding process is inclusive and accommodating to individuals from diverse backgrounds. Foster a welcoming environment where all employees feel valued and respected.
Adapting to Changes: Stay informed about changes in company policies, procedures, and systems that may impact the onboarding process. Adapt onboarding programs and procedures as needed to accommodate evolving organizational needs.

Qualifications:

Communication Skills
Organizational Skills
Interpersonal Skills
Adaptability
Problem-Solving Skills
Strong problem-solving skills
Attention to Detail
Tech Savviness
Customer Service Orientation
Teamwork and Collaboration

Compensation: $18.00 - $22.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

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Why Dive In With Goldfish?

Paid Training

We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.

Flexible Schedules

Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!

All Are Welcome

At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.

Make Waves...In Your Community

Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!

Make Waves...In Your Career

Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!

High Fives & Tropical Vibes!

We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!

Going for Gold!

We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.

Grow with Goldfish

There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!