Part Time Membership / Front Desk
Part Time • Fox Chapel
Responsive recruiter
Benefits:
- Employee discounts
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
At Goldfish Swim School, we care about providing top-notch swim lessons to combat the ever-growing drowning statistics. We also have a reputation for our golden experience & WOW customer service, thanks to the culture created by our team members. We’re looking for part time front desk sales associates who can contribute to swim lesson success by providing guidance on new and existing swim lesson memberships both on the phone and in person during swim lessons.
Front Desk Sales Associates introduce families to our program and guide them through their first days at Goldfish and support swimmers as they progress from mini and junior swimmers to gliders and pros.
Perks and benefits:
- Recognition programs that celebrate wins, member retention and WOW moments
- Great pay ($17.00-$19.50 per hour)
- Paid, on-the-job training
- Set weekly schedule - always know when you’re working
- Free swim lessons for children & siblings
- Weekday lessons end at 8:00pm (no late nights), no Saturday/Sunday nights
This role is for you if you:
- Love talking to people and making them feel confident in their decisions
- Get energy from helping families say “yes” to something meaningful
- Can balance being warm and friendly with confidently asking for the sale
- Enjoy working towards goals and celebrating wins, both big and small
- Are able to build rapport with parents and family members and utilize all available resources to meet their needs
- Use observation, conversation and relationship-development skills to identify parent concerns and offer solutions
What success looks like:
- Parents trust you as their go-to resource throughout their swim journey
- Families feel welcomed, informed and excited to enroll
- New inquiries are contacted promptly and converted into memberships
- You consistently contribute to strong membership retention and growth
- Sales, customer service or hospitality experience preferred (we’ll train the right personality!)
Our Core Values:
- We go above and beyond with every detail to create a GOLDEN experience
- We believe in nurturing a culture that provides WOW customer service
- We do the right things, make the right decisions and treat people with Integrity, Compassion and Trust
- We meet and exceed expectations so you see Extraordinary Results
- We make a big deal out of life’s accomplishments by remembering to Celebrate!
At Goldfish Swim School - Fox Chapel, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!
Visit https://www.youtube.com/watch?v=TZTVvr5AgIA&t=33s to see what real employes are saying about Goldfish Swim School
Some of our most successful team members have worked in places like:
- Gym, Fitness and Recreation Center
- Spa, Hotel and Concierge roles
- Customer Success Manager, Customer Relations, sales and services team member or inside sales representative
- Inside Sales Representative, Sales Representative
Compensation: $17.00 - $19.50 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
(if you already have a resume on Indeed)
Or apply here.
Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!