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General Manager Superior

General Manager

Full Time • Superior
Responsive recruiter
Replies within 24 hours
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
A General Manager is responsible for ensuring the success of our swim lessons by training, managing and motivating a successful team, coordinating and reviewing class schedules and ensuring you have a school that’s set up for success at every lesson. You’ll guide new team members and families through their first days at Goldfish and be there to support them as they progress in our program and in life.

Perks and Benefits:
  • Base pay of $70,000 annually
  • Quarterly bonus structure up based on set goals and metricMedical, Dental, Vision, and 401k program with employer matching
  • Paid Holidays, Paid Time Off, and Vacation Days 
  • Monthly phone stipend 
  • Company issued laptop for business use 
  • Paid training and lifeguard certification 
  • Free swim lessons for children and siblings
  • Culture driven company who practices our core values as much as we practice our swim skills

Your success in this role will be measured by your ability to:
  • Provide a positive staff culture from day 1 and offering open, honest communication in a positive and nurturing environment
  • Train a team who provides the same quality work as you and doing quality work yourself by representing Goldfish Swim School’s core values
  • Do the right things, making the right decisions and treating people with integrity, compassion and trust
  • Understand and lead the daily operations to ensure the school is running according to Goldfish Swim School’s standard operating procedures
  • Provide training to staff and stay on track with enrollment goals and any subsequent goals intended to measure success
  • Gain high level competency in class bookings, scheduling, reporting and administrative functions as well as the Goldfish Swim School curriculum, swim lesson quality standards and safety standards

You might be the right fit if:
  • Working in a fun environment with children, families and people of all ages fuels your passion
  • You are a coach mentality and leading teams if your thing - it’s the core of what we do
  • Providing member services and seeing those people leave happy excites you

We provide thorough training and operational support, but here are the skills we’re looking for:
  • 7+ years of leadership experience and a passion for coaching young adults in the early stages of employment
  • Sales and/or membership sales and retention skills
  • Strong interpersonal and communication skills, conflict resolution skills and someone adept at leading and holding others accountable
  • Problem solving skills, understanding of decision making and what’s best for both the business and the customer
  • Ability to direct and oversee the implementation of the Emergency Action Plan and all safety procedures for the school
  • We require schedule availability that includes some weekday evenings (until 8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek. Our expectation is that leaders are able to work the same scheduled days every week (Ex. Every Monday from 8:30-4:30)

Want to know what our team loves about working for Goldfish?
Click here (or visit https://www.youtube.com/watch?v=TZTVvr5AgIA&t=33s ) to see what they have to say!

Goldfish Swim School strives to make a difference. As a company, we’re committed to:

  • Making a global difference by partnering with the USA Swimming Foundation, the Make A Wish Foundation and the National Drowning Prevention Alliance to support children across the country in learning how to swim and to be part of something bigger than ourselves
  • Giving back to our local communities by going out and educating those outside our school on the importance of water safety and the science of swimplay and by supporting our local family programs.
  • Making a change within our own four walls. We know that the real change starts with what we do every day and we’re passionate about doing our part to contribute to the prevention of accidental drowning, the #1 cause of injury-related death among children ages 1-4
  • Building a team that cares about the culture we’ve built at Goldfish Swim School just as much as we do. 

At Goldfish Swim School - Superior, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!
Compensation: $70,000.00 - $82,000.00 per year




Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

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Why Dive In With Goldfish?

Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!