General Manager
Full Time • Rockville
Benefits:
- SIMPLE IRA matching
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Paid time off
- Training & development
Are you looking for a great job where the work is actually fun? Do you want to work somewhere you can make a difference every single day? We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool.
As a member of our leadership team, you believe great managers lead from the front. You believe that culture is important; you set the standard for excellence and are comfortable coaching others to achieve success! You believe every child deserves high-quality swim lessons!
As a member of our leadership team, you believe great managers lead from the front. You believe that culture is important; you set the standard for excellence and are comfortable coaching others to achieve success! You believe every child deserves high-quality swim lessons!
Reports to: Director of Regional Operations
FLSA Status: Exempt
Job Benefits:
- Paid training (includes all safety and pool operator certifications)
- Monthly healthcare stipend
- Quarterly bonus incentives
- Company Simple IRA matching
- Free swim lessons for your immediate family
- Consistent schedule - no late nights or weekends!
- Opportunities to specialize in a programming area: infant lessons, special needs lessons, or swim team coaching
Position Requirements:
- High energy – you believe work should be fun and you work to create a positive environment for those around you.
- A willingness to learn and grow - we will teach you how to swim if you are currently a non-swimmer!
- Excellent communication and organizational skills – you are clear and able to keep track of deadlines.
- A problem-solver - able to quickly adapt and support all functions of the school.
- Passionate about working with children of all ages and ability levels.
- Able to work either a Sunday - Thursday or Tuesday - Saturday schedule.
Duties and Responsibilities:
- Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures.
- Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
- Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Coaches Deck Supervisors and Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.
- Provides sales and marketing training to all qualified sales staff.
- Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
- Gains knowledge and experience in all technology and software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
- Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
- Initiates and oversees workplace employee activities (“Fun” Department) with the goal of maintaining high employee satisfaction.
- Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP.
- Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
- Schedules staff and manages payroll reporting.
- Fulfills other duties and responsibilities as assigned by the Employer.
Education/Experience:
- High school diploma or GED is required.
- Bachelor’s degree or higher preferred in business administration, communications, or recreation.
- Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider preferred.
- Two or more years as a swimming instructor preferred.
Certificates and Licenses:
- Maintains active Shallow Water Lifeguard, CPR/AED and First Aid certification (NOT required when applying, but must be willing to achieve certification(s) in the first 60 days of employment).
- Pool Operator Certification (within first 90 days).
- Valid driver’s license required.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
Compensation: $60,000.00 - $70,000.00 per year
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Apply here.
Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!