Front Desk Sales Associate
Full Time • Mount Laurel
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Flexible schedule
- Free uniforms
- Opportunity for advancement
Are you outgoing, organized, and passionate about creating a great customer experience? Goldfish Swim School – Mount Laurel is looking for a Front Desk Sales Associate to join our team! We are looking to hire 3-5 associates to join our team. 30 hours per week. Weekends are required.
We are looking for all new-hires to begin training on June 1st. This is a year-round position. We are not hiring for the summer.
We are looking for all new-hires to begin training on June 1st. This is a year-round position. We are not hiring for the summer.
This role is perfect for someone who enjoys talking with families, helping customers find the right program, and working in a fun, fast-paced environment focused on water safety and child development.
Responsibilities
- Welcome families and provide exceptional customer service
- Answer incoming phone calls and respond to inquiries
- Make outbound sales and follow-up calls to prospective members
- Assist families with class enrollment and scheduling
- Use computer booking and scheduling systems to manage accounts
- Process payments, account updates, and program changes
- Communicate promotions, events, and membership information
- Maintain a clean, organized, and professional front desk area
- Support daily operations and team needs as necessary
Qualifications
- Previous customer service or sales experience preferred
- Comfortable making sales calls and speaking with customers on the phone
- Experience with computer booking, scheduling, or CRM systems preferred
- Strong communication and multitasking skills
- Positive attitude and team-player mentality
- Ability to thrive in a fast-paced environment
- Evening and weekend availability preferred
Why Join Us?
- Fun, energetic, family-oriented workplace
- Opportunity to make a real impact through water safety education
- Competitive pay
- Growth and advancement opportunities
- Employee perks and discounts
If you love working with people and want to be part of a team that helps kids gain life-saving skills while having fun, we’d love to hear from you!
Compensation: $16.00 - $20.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!