Salary: 75,000–85,000 annually
Reports To: Chief Operations Officer
Travel: Frequent travel between assigned Goldfish Swim School locations in Maryland, Virginia and Pennsylvania
At Goldfish Swim School, we're passionate about helping children build confidence, learn essential water safety skills, and have fun in the water! We provide swim lessons for children ages 4 months to 12 years in a safe, welcoming, and family-friendly environment.
About the Role
This position combines hands-on maintenance and repairs with preventative maintenance planning, troubleshooting, vendor coordination, and facility oversight. You'll work closely with school leadership to identify maintenance needs, respond to urgent issues, and ensure our facilities consistently meet company standards and regulatory requirements.
What You'll Do
Pool & Aquatic Systems Maintenance
- Troubleshoot, maintain, and repair pool equipment, including pumps, filtration systems, heaters, circulation systems, and chemical treatment equipment.
- Monitor and resolve issues related to pool water chemistry, circulation, and water quality.
- Perform preventative maintenance on pool mechanical systems to minimize equipment downtime and disruptions to school operations.
- Diagnose and address HVAC and dehumidification issues specific to indoor aquatic environments, including fans, motors, and air handling systems.
- Coordinate larger pool maintenance projects, including resurfacing, equipment replacements, and specialized repairs.
- Ensure pool systems meet applicable health, safety, and water quality regulations.
- Conduct regular facility inspections to proactively identify maintenance needs, safety concerns, and opportunities for improvement.
- Perform general building repairs, including plumbing, minor electrical work, drywall, painting, doors, fixtures, and other facility components within applicable licensing requirements.
- Maintain and repair pool platforms, mechanical rooms, and other specialized facility equipment.
- Address facility maintenance needs beyond routine janitorial services, including mineral and calcium buildup on fixtures, shower heads, and water fountains.
- Develop and follow preventative maintenance schedules for building systems and equipment.
- Respond promptly to maintenance requests, troubleshooting issues and completing repairs efficiently to minimize operational disruptions.
- Identify, source, and coordinate qualified vendors and contractors for specialized repairs, maintenance, and improvement projects.
- Schedule and oversee third-party services, including HVAC, plumbing, electrical, painting, and pool-related projects.
- Review vendor proposals, service agreements, and completed work to ensure quality, timeliness, and cost-effectiveness.
- Determine when repairs can be completed internally versus when outside professional services are necessary.
- Conduct routine safety inspections and promptly address potential hazards.
- Ensure facilities and equipment comply with applicable local, state, and federal regulations and company safety standards.
- Partner with General Managers, School Directors, and operations leadership to identify, prioritize, and resolve facility concerns.
- Respond to urgent maintenance issues that may affect school operations, including occasional evenings or weekends when necessary.
- Support facility improvement initiatives to maintain a safe, clean, and welcoming environment for swimmers, families, and team members.
- Maintain accurate records of inspections, preventative maintenance, work orders, equipment repairs, and vendor services.
- Track maintenance expenses, manage supply inventories, and support facility maintenance budgeting across assigned locations.
- Identify opportunities to reduce maintenance costs, improve equipment reliability, and increase operational efficiency.
- Establish consistent maintenance procedures and best practices across locations.
- Provide guidance and support to school management teams on routine facility maintenance and equipment concerns
What We're Looking For
- Experience working with aquatics facilities, specifically, strongly preferred.
- 5+ years of experience in facility maintenance, building maintenance, or a related field; multi-site experience strongly preferred.
- Strong working knowledge of HVAC, plumbing, electrical, mechanical, and general building systems.
- Experience troubleshooting, maintaining, or repairing pool equipment, aquatic systems, or similar mechanical systems preferred.
- Ability to independently diagnose maintenance issues and perform a wide variety of hands-on repairs.
- Experience coordinating external vendors, contractors, and specialized maintenance services.
- Strong organizational and time-management skills with the ability to prioritize maintenance needs across multiple locations.
- A proactive, solutions-oriented mindset and strong attention to detail.
- Excellent communication skills and the ability to collaborate with school leadership and operations teams.
- Certified Pool Operator (CPO) certification required or willingness to obtain certification within the first 90 days of employment at the cost of the employer.
- Valid driver's license and reliable transportation for regular travel between assigned locations.
- High school diploma or equivalent required; vocational training or technical certifications in a related field preferred.
- Ability to lift and carry up to 50 pounds, climb ladders, and perform physically demanding maintenance tasks.
- Comfortable working in pool equipment rooms, mechanical spaces, and varying indoor and outdoor conditions.
- Ability to safely work around pool chemicals and mechanical equipment while following established safety procedures.
- Frequent travel between assigned Goldfish Swim School locations.
- Flexibility to respond to occasional urgent maintenance needs outside standard business hours.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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