Assistant General Manager Aliso Viejo

Assistant General Manager

Part Time • Aliso Viejo
Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company!

We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Benefits:

  • Leadership roles
  • Great pay
  • Valuable work experience
  • Increased social opportunities
  • Future references/referrals
Requirements:

  • Ability to work with children
  • Excellent interpersonal communication and organizational skills

Job Title: Assistant General Manager

Reports to: General Manager

FLSA Status: Exempt

Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

Duties and Responsibilities:

  1. Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
  2. Assists General Manager and department managers with fulfillment the daily tasks.
  3. Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
  4. Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.
  5. Provides sales and marketing training to all qualified sales staff.
  6. Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
  7. Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
  8. Gains knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
  9. Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
  10. Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.
  11. Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.
  12. Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
  13. Fulfills other duties and responsibilities as assigned by the Employer.
Education/Experience: High school diploma or GED is required. Bachelor’s degree or higher preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required. Two or more years management experience preferred. Two or more years as a swimming instructor preferred.

Certificates and Licenses: Lifeguard, CPR/AED and first Aid certification required. Shallow water attendant highly recommended. 

Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate. 




Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location*
Resume/Qualifications

Why Dive In With Goldfish?

Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!